{"id":29625,"date":"2026-06-20T14:34:47","date_gmt":"2026-06-20T14:34:47","guid":{"rendered":"https:\/\/labubuhub.pl\/?page_id=29625"},"modified":"2026-06-28T15:09:19","modified_gmt":"2026-06-28T15:09:19","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/labubuhub.pl\/pl\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29625\" class=\"elementor elementor-29625\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-54256898 e-flex e-con-boxed e-con e-parent\" data-id=\"54256898\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41f0f18 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"41f0f18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">We want you to love what you ordered. But if something isn&#8217;t right \u2014 we&#8217;ve got you covered.<\/p>\n\n<p class=\"wp-block-paragraph\">Here&#8217;s everything you need to know about returning an item or getting a refund. We&#8217;ve tried to keep it as straightforward as possible.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>1. Your Right to Return (14-Day Window)<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Under EU consumer law, you have the right to return any item within 14 calendar days of receiving your order \u2014 no questions asked.<\/p>\n\n<p class=\"wp-block-paragraph\">You don&#8217;t need to give us a reason. Changed your mind? That&#8217;s completely fine.<\/p>\n<h3 class=\"font-claude-response-body break-words whitespace-normal\"><strong>International Orders &amp; Returns<\/strong><\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\">For orders shipped outside Poland, the same 14-day return window applies. However please note:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">International return shipping costs are the responsibility of the customer<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">We recommend using a tracked shipping service for international returns \u2014 we cannot be responsible for items lost in transit<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\">Refund will be issued within 14 days of receiving the returned item<\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal\">For any international return queries, contact us at: <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:orders@labubuhub.pl\">orders@labubuhub.pl<\/a><\/p>\n\n<h2 class=\"wp-block-heading\"><strong>2. How to Start a Return<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">It&#8217;s simple \u2014 just reach out to us first:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Email us at: orders@labubuhub.pl<\/li>\n\n<li>Include your order number and which item(s) you&#8217;d like to return<\/li>\n\n<li>We&#8217;ll reply within 1\u20132 business days with return instructions<\/li>\n\n<li>Pack the item securely and send it back to the address we provide<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><em>Please don&#8217;t send anything back without contacting us first \u2014 it helps us process your return much faster.<\/em><\/p>\n\n<h2 class=\"wp-block-heading\"><strong>3. Condition of Returned Items<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">To be eligible for a return, your item must be:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Unused and in the same condition you received it<\/li>\n\n<li>In its original packaging (tags, box, accessories included)<\/li>\n\n<li>Accompanied by your proof of purchase or order number<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Items that have been used, damaged by the customer, or returned without original packaging may not be eligible for a full refund.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>4. Refunds<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Once we receive your returned item and inspect it, we&#8217;ll process your refund within 14 days.<\/p>\n\n<p class=\"wp-block-paragraph\">Your refund will be sent back using the same payment method you used to place the order. You&#8217;ll receive an email confirmation once it&#8217;s done.<\/p>\n\n<p class=\"wp-block-paragraph\"><em>Note: Return shipping costs are covered by the customer unless the item arrived damaged or faulty.<\/em><\/p>\n\n<h2 class=\"wp-block-heading\"><strong>5. Damaged or Faulty Items<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">If your order arrived damaged, defective, or not as described \u2014 we&#8217;re really sorry about that. Please contact us within 48 hours of delivery:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Email: orders@labubuhub.pl<\/li>\n\n<li>Include photos of the damaged item and packaging<\/li>\n\n<li>Include your order number<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">We&#8217;ll sort it out for you \u2014 either with a replacement or a full refund. Return shipping will be covered by us in these cases.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>6. Exchanges<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">We don&#8217;t offer direct exchanges right now. If you&#8217;d like a different item, simply return the original and place a new order once your refund is processed.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>7. Non-Returnable Items<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Some items cannot be returned for hygiene or safety reasons:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Items that have been opened and used<\/li>\n\n<li>Products with broken safety seals<\/li>\n\n<li>Customised or personalised items (if applicable)<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">If you&#8217;re unsure whether your item qualifies, just drop us an email and we&#8217;ll let you know.<\/p>\n<h2 class=\"font-claude-response-body break-words whitespace-normal\"><strong>8. Blind Box Policy<\/strong><\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal\">Blind box products are non-returnable once opened \u2014 the random figure reveal is part of the product experience and cannot be reversed once the seal is broken.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">If your blind box arrives damaged, sealed incorrectly, or defective in any way \u2014 please contact us within 48 hours of delivery with photos and your order number. We will replace or refund in these cases.<\/p>\n\n<p class=\"wp-block-paragraph\">\u00a0\u00a9 2026 Labubuhub. All rights reserved.<\/p>\n\n<p class=\"wp-block-paragraph\">\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>We want you to love what you ordered. But if something isn&#8217;t right \u2014 we&#8217;ve got you covered. Here&#8217;s everything<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29625","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy - labubuhub.pl<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/labubuhub.pl\/pl\/refund-and-returns-policy\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - labubuhub.pl\" \/>\n<meta property=\"og:description\" content=\"We want you to love what you ordered. 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