We know privacy policies are usually long, boring, and full of legal language nobody actually reads. So we’re going to explain things in plain English — what we collect, why we collect it, and what we do (and don’t do) with your information.

1. What Information We Collect

When you place an order or create an account with us, we collect:

  • Your name
  • Email address
  • Delivery address
  • Phone number (for courier contact)
  • Payment details (processed securely — we never store card numbers)

If you just browse our site without buying anything, we may collect basic analytics data like which pages you visited and how long you stayed. Nothing creepy — just the usual stuff that helps us understand what’s working on the site.

2. Why We Collect It

We only collect what we actually need. Here’s what we use your information for:

  • Processing and delivering your orders
  • Sending you order confirmations and shipping updates
  • Responding to your questions or complaints
  • Improving our website and product selection
  • Sending occasional newsletters (only if you’ve opted in)

That’s it. We’re not building profiles on you or selling your data to anyone.

3. Who We Share It With

We share your data with as few people as possible — and only when we have to:

  • Courier companies — to deliver your order
  • Payment processors — to handle transactions securely
  • Our hosting/IT providers — to keep the website running

We never sell your personal data. Ever.

4. Cookies

Our website uses cookies — small files saved on your device that help the site work properly and remember your preferences.

We use:

  • Essential cookies — the site won’t work without these
  • Analytics cookies — help us see how people use the site
  • Marketing cookies — only if you give us permission

You can manage or turn off cookies anytime in your browser settings. Saying no to non-essential cookies won’t stop you from shopping with us.

5. Your Rights (GDPR)

You’re in control of your data. Under EU law, you have the right to:

  • See what data we hold about you
  • Correct anything that’s wrong
  • Ask us to delete your data
  • Object to how we’re using it
  • Move your data somewhere else

6. How Long We Keep Your Data

We keep your order information for as long as legally required (usually up to 5 years for tax and accounting purposes). After that, it’s gone. We don’t hold onto things longer than we need to.

7. Keeping Your Data Safe

We take security seriously. Your data is stored on secure servers, and any payment information is encrypted. We’re not perfect — no one is — but we do everything we reasonably can to protect your information.

8. Third-Party Links

Our site might link to other websites (social media, etc.). Once you leave labubuhub.pl, this Privacy Policy no longer applies. We’re not responsible for how other sites handle your data.

9. Changes to This Policy

If we ever update this policy in a meaningful way, we’ll let you know — either by email or with a notice on the site. The ‘last updated’ date at the top will always reflect the latest version.

10. Questions?

If anything here is unclear or you just want to know more, please reach out. We’re a small team and we actually read our emails.